What payment methods do you accept?

We currently accept all major Indian credit and debit cards, NEFT or online bank transfers, Mehr Fine Jewellery Gift Card UPI’s and RazorPay. For any information on alternative methods please contact our customer service at +91 8094888814, +91 7073222714 or email us at – mehrfinejewellery@gmail.com.

How can I find out that if an item sold online is available at the store?

The availability of an item in store is subject to change. However, for immediate assistance on the same, you can click on the Whatsapp icon or contact our customer service at +91 8094888814, +91 7073222714 or email us at mehrfinejewellery@gmail.com.

Is in-store pick up available for pieces bought online?

In store pick up for items purchased online is available at our store located in Jaipur.  In-store pick up is a great option when you want to try out the piece and check its size in person, when you have a customization need or when you want to browse other choices/alternatives for the product you are looking for. A 2-day prior notice will have to be given to line-up your in-store pick-up to ensure a hassle-free experience. The online invoice received must be carried to the store at the time of pick-up. Also an appointment can always be fixed by clicking the WhatsApp icon given below or by contacting our customer service at +91 8094888814, +91 7073222714. Store pickups can be done from Monday – Saturday, between 11am – 7pm.

What if I need extra help or advice about my purchase?

From providing the right information on our magnificent jewels, their details and sizing help, to helping you choose the right jewel to match your style or even customizing something that isn’t hard on your pocket and defines your personal style at its best, Mehr Fine Jewellery does it all. Our commitment is to provide you with unparalleled customer service - we are a team of young and dedicated professionals, who believe in building a lifelong relationship with our clients. The Mehr Fine Jewellery experience will leave you mesmerized, as our team leaves virtually no stone unturned to provide you with nothing but the absolute best.
For any kind of assistance with your mehrfinejewellery.com purchase, you can reach out to our team of stylists and jewelry experts or set up an appointment by contacting us on +91 8094888814, +91 7073222714 or email us at mehrfinejewellery@gmail.com.. You can read further about under NEED HELP

Do you offer personal shopping services?

  • Mehr Fine Jewellery has an exclusive personal shopping service, where our team of stylists make sure you get exactly what your heart desires. We understand that you are unique and so are your jewelry preferences, needs and budgets. We love to make bold, singular pieces which put in you in a spotlight and are apt for your life’s biggest celebrations. So whether it’s commissioning a dream neckpiece which needs creating important jewels with far-sized diamonds, Mehr Fine Jewellery does it all. As a complimentary service, our team also provides gift suggestions for all occasions or maybe just a little something for you. Our team also offers you advice and services to personalize your jewels, restore them or simply preserve them. It all starts with a visit to our store where the client expresses their desire and need after which our team handholds them through the process till we have created their dream jewel.


  • At our Bridal Concierge, we offer exclusive appointments specifically tailored for brides-to-be. During these appointments, our dedicated team, along with the Founder and Head Designer, collaborates directly with the bride to create extraordinary and custom designs. We believe in a consultative approach, guiding the bride throughout the entire process. By understanding her personal style and vision, we aim to craft a trousseau that is truly unparalleled and sets her apart..


  • The Mehr Fine Jewellery store is a one-stop-shop where you can browse through an inventory of over 700 breathtaking jewels on display and find a jewel for every occasion – be it daily-wear, festive or bridal.

Could you please confirm if the jewellery pieces on display are available for immediate delivery or if they need to be ordered? I would like to know the current status of the items before making a purchase decision ?

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 7-21 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email when the order has shipped.

All orders are shipped within India via insured courier using Sequel Logistics which is India’s largest domestic secure logistics enterprise for precious jewelry. All shipments will be received in the following period:

Domestic/Pan India: Will arrive within 3-4 business days of shipping.

International:  At the moment, we do not provide international shipping services. If you have any further questions or need assistance, we recommend reaching out to our customer service team. They will be more than happy to help you with any queries you may have.

How long does it take for a custom-made order to be ready?

We at Mehr Fine Jewellery specialize in custom-made orders. We understand each client is unique, and so are her/his preferences, budgets and design sensibilities. Hence, we love to create jewels which are an expression of our client’s personal identity. The duration for custom-made orders varies from 5-45 days. While minor customizations/size fixes take 5-7 days, creating a brand new piece of jewellery may take up to 15-30 days depending on the intensity of design and labor consumed.

What is the In-store pick up service?

The mehrfinejewellery.com in-store pick up service allows you to make a purchase online and pick-up the item from the store in Jaipur. For further details do read the DELIVERY AND IN-STORE PICK UP section under NEED HELP.

What should I bring to the store to pick up an item purchased online?

Once you purchase an item on mehrfinejewellery.com, you will receive an auto-generated receipt with a full payment confirmation on your registered Email account. You can bring a print out of the same or show the confirmation on your mobile phones.

How will I know that my item is ready to be picked up?

You will receive and in-store pick up notification on your mail followed with a call from our sales executive 2 days prior to your pick up.

What is your exchange and return policy?

We truly believe we make some of the most exquisite handcrafted jewels which are a result of intense labor of love and our unique design sensibilities, and we would love to back them up with a life-long guarantee. To ease your online buying experience and to remove all anxiety from the process, we offer a 75% buyback and exchange guarantee. For Further details do read the  RETURN AND REFUND.


How I ensure that my Mehr Fine Jewellery are always sparkling?

Here are a few tips from the Mehr Fine Jewellery Care Guide which will ensure that your jewels are always as sparkly as you are-


What happens if I bought an item online but it doesn’t fit me or I need some changes?

If an item purchased on mehrfinejewellery.com doesn’t fit or requires changes like change in polish or sizing, you can immediately contact our sales executive on +91 8094888814, +91 7073222714 and brief them about the changes. Once the changes have been explained, they will immediately schedule a pick up, the duration for the pick may vary depending on the customers location & working days. Once the pickup has been made, the time taken to incorporate the changes may vary depending upon the nature of the changes. For further information, read the CLIENT SERVICES section under NEED HELP.

Is engraving available at Mehr?

Mehr is pleased to offer custom engraving services in our jewels. However, it will depend on the size and design of the jewel. Engraving of names, special dates, other important words can be done in uppercase letters only and the engraved jewels cannot be returned or exchanged. For additional options and variations kindly contact our jewelry experts on +91 8094888814, +91 7073222714.

What does the Mehr 100% Brand Trust seal mean?

The Mehr 100% Brand Trust seal signifies that Mehr, a jewelry brand, ensures trust and quality in its products. Here are some key points related to the Mehr Brand Trust seal:
  • Robust Procurement and Manufacturing Process: Mehr follows a strong procurement and manufacturing process for its jewelry. Each jewel is handcrafted and supervised by experts at their in-house workshop. This emphasizes the attention to detail and craftsmanship involved in creating their products.
  • High-Quality Materials: Mehr utilizes good quality diamonds and ensures that all their products are hallmarked to verify the purity of the gold used. This ensures that customers receive jewelry made with genuine materials.
  • Lifetime Buyback and Exchange: Mehr stands behind the quality of their jewels and offers a lifetime buyback and exchange policy. This means that customers can return or exchange their jewelry at any time, reflecting Mehr's confidence in the longevity and value of their products.
  • Warranty: Every Mehr Jewel is warranted to be free from defects of materials and workmanship for one year. This warranty ensures that customers can have peace of mind regarding the quality and durability of their purchased jewelry.
  • The Mehr Brand Trust seal, therefore, represents the brand's commitment to providing high-quality, handcrafted jewelry made with genuine materials, backed by a lifetime buyback and exchange policy and a one-year warranty against defects. It aims to instill confidence in customers regarding the trustworthiness and reliability of Mehr's products.

Do you ship pan-India?

We offer complimentary shipping all over India which is automatically applied during checkout. Absolutely secure and fully insured, we ship our precious beauties using India’s largest domestic secure logistics enterprise for precious jewelry.

Do you ship internationally?

mehrfinejewellery.com is currently not shipping internationally.

How do we ensure that the metal used is Gold? And what caratage?

All our products are hallmarked, We stand behind the quality of our jewels and offer an lifetime buyback and exchange. The hallmarking can be seen with a naked eye as well as an eye glass.


How do we ensure the Gold/Diamond weight of the product purchased?

We at Mehr Fine Jewellery are absolutely transparent about the contents of our jewels. Net gold weight, diamond weight and weight of precious stones is specified under each jewels product description. We also provide a detailed note for the same in the invoice which is issued on the Mehr’s letter head, which you will automatically receive via email once the purchase is made.

Can I include a personal gift message with the purchase?

Yes, you will be given the option to create a personalized message with your purchase. The same can be done by contacting our team of experts on +91 8094888814, +91 7073222714 after you have made the purchase.

How may I receive a receipt for my online purchase?

An Auto-Generated receipt/Invoice will be sent you to via Email immediately after the payment have been processed. This would include a detailed note of net gold weight, diamond weight and weight of precious stones along with the GST charges paid.

Are the prices on your website subject to change?

The pricing and offers on mehrfinejewellery.com are subject to change depending on the current gold rate and availability of the product.

Are the prices on your website inclusive of GST?

All pricing and offers on mehrfinejewellery.com are exclusive of GST charges of 3% which is as per the Government of India’s GST mandate for gold and diamond studded jewellery items.


Do you disclose our credit card information to an external source?

We prioritize the security and privacy of our customers' information. Rest assured that we do not disclose your details on any other website. The Order Information you provide, which may include your credit card information, is solely used to fulfill your orders on our site. This involves processing your payment securely, arranging for shipping, and providing you with necessary invoices and order confirmations. Your information is handled with the utmost care and used exclusively for the purpose of serving you as our valued customer.